Speaking system

Sometimes it may be necessary to convey information with a spoken voice as a complement to displays and audio signals. All our queuing systems can be equipped with a synthetic speech feature that communicates ticket numbers and location instructions. This feature is used today in many different industries, for example, to assist individuals with visual impairments.

The speech synthesis can be used in two different ways; either the system can speak for all ticket numbers, or the customer can choose, via a special assistance button, whether the ticket number should be communicated through speech or not.

When a customer presses the ticket dispenser to receive a numbered ticket, the press is accompanied by a voice that informs about the ticket number pressed on the ticket and the ticket number currently being served. Furthermore, the queuing system announces the number currently being called and to which workstation the customer should go. This solution with synthetic speech for all customers is widely used, for example, in optometry clinics.

Alternatively, you can choose to install a so-called assistance button on the side of the ticket dispenser. The speaking category is then integrated into another customer category already represented on the front of the ticket dispenser, for example, "Customer Service" or "Over-the-Counter." The speech function then only follows the customer using the assistance button, meaning that the majority of all customers within the customer category will be handled as usual in the queuing system, without synthetic speech.

Custumer sound

Audio device article number: 11200

Ljudenhet med steglös inställning. Denna ljudenhet används till i princip alla våra kösystem med en vanlig ljudsignal. Ljudet består av två toner som kan ställas individuellt i längd och frekvens. Man kan naturligtvis använda fler ljudenheter på olika ställen i kösystemet eller till olika kundkategorier.
Ljudenheten kan också användas tillsammans med en personaldisplay med larmfunktion.

Audio unit with stepless adjustment. This audio unit is used for virtually all our queue systems with a standard audio signal. The sound consists of two tones that can be individually adjusted in length and frequency. Naturally, you can use multiple audio units in different locations in the queue system or for different customer categories. The audio unit can also be used in conjunction with a staff display with an alarm function.