Banking Solution

Concept

For our banking clients, we recommend a touchscreen queue machine where the bank''s customers can choose their transaction for the day or notify their arrival for a pre-booked appointment. All services available on the queue machine can also be accessed via a QR code, allowing customers to take a queue ticket and indicate their presence with their smartphone.

If you have booked appointments outside the regular office hours, you can display a QR code for arrival notification on the entrance door, where the customer can choose the appointment recipient, and they will receive an email (and an SMS if desired) informing them that a customer is waiting outside.

To allow customers to track their turn, we typically install one or more TV screens displaying queue numbers and any seating assignments. The placement of these screens can often be utilized to guide customers to wait in designated areas without disturbing the confidentiality of workstations.

Screens or regular displays can also be used above each workstation to help customers find the right place. Likewise, staff can use screens or displays to monitor the queue situation, showing the number of waiting customers and the current wait time for specific customer categories.

With our cloud-based queue systems, there''s always the option to add digital queue tickets, statistical services, connection to digital signage, and much more!

Book a meeting with one of our experts, and we can go through our product solutions together, tailoring them to fit your specific needs.