Reception Solutions Management
In a reception, staff often have many different responsibilities. A lot is happening simultaneously, including handling incoming calls and emails, administration, mail management, booking conference rooms, procurement, and not least, managing the customer flow in the premises. This can be stressful and challenging to handle.
However, with the help of a queue system from Nemo-Q, customers can easily keep track of their turn and where in the premises they should wait, thus relieving the staff from the direct presence and need for assistance. With a digital queue ticket, customers can even wait outside the premises at any chosen location. Customer management is structured, and all handling occurs in turn and order at a pace that suits the reception staff. Customers don''t need to seek attention but can calmly wait with the assurance that they will be attended to